While I’m at home my internet doesn’t work on my phone at all! I have tried my SIM card in another phone as thought may be the phone, but still the same.
works while I’m out and about but not at my own home it’s starting to bug me can anyone shed some light on this issue
internet not working in my house
Best answer by Decembersangel72
HI
Here are some suggestions I have found:-
If your phone connects to other Wi-Fi networks but not your home network, try restarting your phone and router, forgetting the network on your phone, and reconnecting with the correct password.
Here's a more detailed troubleshooting guide:
1. Basic Checks:
- Restart your phone and router: A simple restart can often resolve temporary glitches.
- Check for Airplane Mode: Ensure Airplane Mode is disabled on your phone.
- Verify Wi-Fi is enabled: Make sure Wi-Fi is turned on in your phone's settings.
- Check the password: Double-check that you're entering the correct Wi-Fi password.
- Check for any parental controls or restrictions: Some parental controls might restrict Wi-Fi access.
2. Network Issues:
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Forget and Reconnect:
Forget the Wi-Fi network on your phone and then reconnect, entering the password again.
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Check Router Status:
Ensure your router is functioning correctly and has a stable internet connection.
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Check for Router Interference:
Other devices using the same Wi-Fi channel can cause interference. Try changing the router's channel.
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Check for ISP issues:
Contact your internet service provider (ISP) to see if there are any outages or problems in your area.
3. Phone-Specific Issues:
- Check for software updates: Ensure your phone's operating system and Wi-Fi drivers are up to date.
- Reset Network Settings: This will erase all saved Wi-Fi networks and mobile data settings, but it can fix persistent connection problems.
- Check for MAC address blocking: Some routers can block devices by their MAC address. Check your router's settings to see if your phone is blocked.
- Check for proxy or IP assignment issues: Try forgetting the connection and adding it again.
- Check for static IP address issues: If you have a static IP address, ensure it's configured correctly.
- Check for software conflicts: Some apps might interfere with Wi-Fi connections. Try disabling recently installed apps.
4. Advanced Troubleshooting:
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Use a Wi-Fi analyzer app:
These apps can help identify potential interference or signal strength issues.
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Check for hardware issues:
If none of the above steps work, there might be a hardware problem with your phone's Wi-Fi antenna.
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Contact your phone manufacturer or a technician:
If you suspect a hardware issue, consult with your phone manufacturer or a qualified technician.
Good luck x
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