I have increased data on the wrong mobile plan - I have 2 with u and want to switch it to the correct plan
+4Hi
Was it an add on or a plan change?
Unfortunately, you cannot cancel an add-on. Your add-on will expire after its duration, depending on which add on you bought.
You would need to purchase the add on again for the other account I’m afraid.
If it is a plan change, you can change this on the incorrect account on the app after 30 days. You can find out more here - How do I change my plan? | iD Mobile Community
We wouldn’t just be able to swap from one to another.
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.