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No 4g signal at all within 4 miles of my house.

  • March 13, 2026
  • 1 reply
  • 7 views

Carl Jennings
New Contributor

Since December 2025 I had very little signal in my house to the point where I was having to move rooms to make calls or search online. In January after trying all the suggested fixes I went to Currys and they ordered a new sim card for me. Unfortunately this was no better and recently (for the last 3 days) I have had no signal at all and my phone says emergency calls only. I visited Currys again and I didn't get a signal on my phone until I was 4 miles away from my house. This is unacceptable and when I got to Currys I was told it was probably due to the merger with Vodafone Three due to high network traffic or possibly my nearest mast/tower has been turned off. Please help or find me a solution that doesn't involve switching providers. 

Best answer by Michael Z

Hi ​@Carl Jennings 

 

I’m sorry to hear that you have been experiencing signal issues since December.

Could you please provide your postcode so I can check the coverage in your area? If necessary, we can then escalate the matter to our technical team for further investigation.

 

Michael Z

1 reply

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  • iD Mobile Employee
  • Answer
  • March 13, 2026

Hi ​@Carl Jennings 

 

I’m sorry to hear that you have been experiencing signal issues since December.

Could you please provide your postcode so I can check the coverage in your area? If necessary, we can then escalate the matter to our technical team for further investigation.

 

Michael Z