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No calls

  • January 24, 2025
  • 1 reply
  • 54 views
T
Community Member

So, can't make or recieve calls for 24 hours due to Three network issues. Is there any chance of phone bill being reduced ? Probably not!!!!! 

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • January 26, 2025

    Hey there ​@TracyM, 

     

    We’ve had confirmation that the issue is now fully resolved, and calls are functioning as expected. Thank you for your patience and we apologise for any inconvenience this has caused you.  

     

    If you’re still unable to make or receive calls, please try restarting your phone, or toggling Airplane Mode on and off.

     

    For latest updates, please see:

     

    https://community.idmobile.co.uk/contacting-id-183/some-customers-are-unable-to-make-or-receive-calls-72269

     

    If still having any issues, please do let us know.

     

    Thanks,

    Tyler

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