Hi , I have no connection, can not call or receive . It’s not a first time I have this issues so fed up. I need the replacement sim .
no connection
Best answer by JoeKing
Hi Thanks All ,
Got through to to live chat on Friday , I had to reset network , when I did this I could see 2 sim’s showing from ID and O2 , primary and personal, so I also had to put ID as primary and switch off the the 2nd sim, I have looked into it and I can delete the other esim if I am sure I won’t need it again, going to see how my connection experience is with ID.
Thank you for all your help
Just keep you O2 switched off for the time being,. Now if you're not going to use your second sim any time soon and want to keep that O2 number you can ask O2 for a physical sim for that number and have it on pay as you go if you occasionally use said number or cancel it all together once you are happy and don't need a second number.
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