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Paul Allen
New
 Contributor

I’m a new customer to IDMobile and I’m unable to make any calls or emails or access the internet without being connected to WiFi 

Best answer by Tom

Hi ​@Paul Allen 

 

Have you inserted the iD Mobile SIM card and remove any other SIMs/eSIMs?

 

Tom

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    4 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • 958 replies
    • March 13, 2025

    Did you transfer you number from another network and the port day is today?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8225 replies
    • Answer
    • March 14, 2025

    Hi ​@Paul Allen 

     

    Have you inserted the iD Mobile SIM card and remove any other SIMs/eSIMs?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Paul Allen
    New
 Contributor
    • Paul Allen
    • Author
    • New
 Contributor
    • 2 replies
    • March 15, 2025

    I have an eSIM in..

    I’m on holiday now and have no data roaming even tho my eSIM is 80gb

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • 958 replies
    • March 15, 2025

    I have replied to you other post not to confuse issues. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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