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no Internet connection

  • August 21, 2025
  • 1 reply
  • 21 views
L
Community Member

I need help,

ever since i joined id my internet has been inconsistent at best, at the moment it doesn't work at all, it has taken me all day to get onto the app due to no Internet. 

It constantly says high demand in my area. any ideas what my options are?

If ID mobile aren't providing me with a usable product or the product they sold me, can I exit my contract? 

Many Thanks

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • August 25, 2025

    Hey there ​@Lola12, sorry to hear that. What’s the full postcode(s) and what phone do you have please?

     

    Thanks,

    Tyler

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