Not able to make or receive calls? | iD Mobile Community
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Not able to make or receive calls?

  • January 24, 2025
  • 1 reply
  • 21 views
Steve Bowe
Community Member

Is this a Three or ID issue? 
 

So frustrating there is no support from ID, this online nonsense is annoying, just want someone to speak to. Chat bot just takes you down a rabbit hole. 

    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • January 24, 2025

    Hello ​@Steve Bowe 

     

    Thank you for getting in touch. 

     

    A network wide issue was identified and we can advise 3UK have confirmed that services are now fully back to normal, apart from some localised issues related to Storm Éowyn.

    All updates are available here. 

    We apologise for an inconvenience caused by the issue and want to thank you for your patience and understanding whilst we got this repaired. 

    If you are still experiencing issues, can you please try rebooting your handset and let us know how you get on?

     

    Thank you, 

     

    Nat 

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