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Question

People unable to contact me by phone or message


Userlevel 1

Hi,

 

I have had several people unable to send me a message, or call me when I am at home.  This happens if I am using WiFi calling or 3G/4G.

One sending a message they get an instant response to say that the message has failed to send, and are unable to leave a message on my voicemail when they call.  I am using an iPhone 12 mini.


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26 replies

Userlevel 5
Badge +8

Hello @iamnotme 

We’ll need to investigate this issue further and take some examples of the failed calls/texts.

We’ll send you a private message on here so that we can verify your details. 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

Thanks. 

Michelle 

iD Mobile 

 

Why iD Mobile?