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Phone service down

  • January 24, 2025
  • 1 reply
  • 137 views

Simon Aston
Community Member

We have three phones on the iD network and none can receive or make calls since yesterday.

Time it was fixed wouldn't you say.

 

1 reply

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  • iD Mobile Employee
  • 1888 replies
  • January 24, 2025

Hello ​@Simon Aston 

 

Thank you for reaching out to us here on the community. 

 

Some customers are unable to make or receive calls or access the iD Mobile app or My Account Online. We apologise for any inconvenience this has caused and are working to resolve this. For latest updates, please see here.

 

Thanks,

 

Nat