Phone service down | iD Mobile Community
Skip to main content

Phone service down

  • January 24, 2025
  • 1 reply
  • 144 views
Simon Aston
New Contributor

We have three phones on the iD network and none can receive or make calls since yesterday.

Time it was fixed wouldn't you say.

 

    1 reply

    N
    iD Mobile Employee
    Forum|alt.badge.img+22
    • Natalie W
    • iD Mobile Employee
    • January 24, 2025

    Hello ​@Simon Aston 

     

    Thank you for reaching out to us here on the community. 

     

    Some customers are unable to make or receive calls or access the iD Mobile app or My Account Online. We apologise for any inconvenience this has caused and are working to resolve this. For latest updates, please see here.

     

    Thanks,

     

    Nat  

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement