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still no service


Ruth Clark
Community Member

Over 24 hours now and still cannot make or receive calls

5 replies

Roberta Rdz
Active Contributor
  • Active Contributor
  • 12 replies
  • January 24, 2025

You not alone, i dont have service from yesterday 


Rita Levitt
New
 Contributor
  • New
 Contributor
  • 1 reply
  • January 24, 2025

I also still have no service, it's over 24 hours now. I have done all they told me to do but still no joy 


Roberta Rdz
Active Contributor
  • Active Contributor
  • 12 replies
  • January 24, 2025

What them say to you to do?


Roberta Rdz
Active Contributor
  • Active Contributor
  • 12 replies
  • January 24, 2025

Just got service back


Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 3001 replies
  • January 26, 2025

Hey there ​@Roberta Rdz, ​@Ruth Clark & ​@Rita Levitt,​​​​​​

 

We’ve had confirmation that the issue is now fully resolved, and calls are functioning as expected. Thank you for your patience and we apologise for any inconvenience this has caused you.  

 

If you’re still unable to make or receive calls, please try restarting your phone, or toggling Airplane Mode on and off.

 

For latest updates, please see:

 

https://community.idmobile.co.uk/contacting-id-183/some-customers-are-unable-to-make-or-receive-calls-72269

 

Thanks,

Tyler