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Text Messages (Particularly OTPs) Delayed by up to 24 hours on iPhone 15

  • August 19, 2025
  • 8 replies
  • 50 views
R
Active Contributor
  • remd
  • Active Contributor

I have not been able to receive OTPs on iPhone 15 for months, leading to issues logging into banks etc. I have tried resetting nwork settings and my phone settings show my cirrect phone number with no eSIMs etc.

    8 replies

    R
    Active Contributor
    • remd
    • Author
    • Active Contributor
    • August 19, 2025

    ​@Tyler C you seem to be active on these threads can you give me a hand? also ​@marryjeff probably a scam / spam bot

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • August 19, 2025

    Hey there ​@remd, thank you for reporting the scam, I have banned the user now!

     

    Sorry to hear about your OTP’s. Do you receive normal texts as usual, or is that an issue too?

     

    What device do you have please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • August 19, 2025

    Hey there ​@remd, thank you for reporting the scam, I have banned the user now!

     

    Sorry to hear about your OTP’s. Do you receive normal texts as usual, or is that an issue too?

     

    What device do you have please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    R
    Active Contributor
    • remd
    • Author
    • Active Contributor
    • August 19, 2025

    ​@Tyler C I seem to be able to receive normal messages so its just OTPs

    R
    Active Contributor
    • remd
    • Author
    • Active Contributor
    • August 19, 2025

    And iPhone 15

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • August 19, 2025

    Hey there ​@remd, is is for all OTP’s, or only some places?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    R
    Active Contributor
    • remd
    • Author
    • Active Contributor
    • August 19, 2025

    ​@Tyler C all as far as I can tell

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • August 20, 2025

    Hi ​@remd,

    We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

    We’ll see you there.

     

    Kashif

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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