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total blackout

  • January 24, 2025
  • 1 reply
  • 5 views
F
Community Member

Hi

after 11 hours without a phone signal yesterday i now have a total blackout no phone signal, no data this has been for 3 hours so far….. i am aware other networks are still operating 📞 whats the isdue with our network 

    1 reply

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3001 replies
    • January 26, 2025

    Hey there ​@FoxRed99,

     

    We’ve had confirmation that the issue is now fully resolved, and calls are functioning as expected. Thank you for your patience and we apologise for any inconvenience this has caused you.  

     

    If you’re still unable to make or receive calls, please try restarting your phone, or toggling Airplane Mode on and off.

     

    For latest updates, please see:

     

    https://community.idmobile.co.uk/contacting-id-183/some-customers-are-unable-to-make-or-receive-calls-72269

     

    Thanks,

    Tyler

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