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unable to make or receive calls after returning to UK from recent overseas visit

  • February 17, 2025
  • 2 replies
  • 97 views
S
Community Member

I recently returned from overseas visit and since then I am unable to receive or make calls.

My phone number is { REMOVED }

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12347 replies
    • February 17, 2025

    Does your iD SIM work in a different phone, ​@Srenee? 

    Can you send and receive SMS text messages, and use your mobile data (Internet)?

    Forum member (non-iD).
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 4172 replies
    • February 20, 2025

    Hey there ​@Srenee, we’re sorry to hear that.

     

    Have you tried restarting your phone and resetting network settings?

     

    Thanks,

    Tyler

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