Hi there ​@Pauline2, sorry to hear this. What’s the full postcode and what phone do you have please?

Thanks,

Tyler

Hi I've been through thus so nany times.  Am fed up with it. What phone i gave makes no difference is a 1.5 yr old phone brought from care phone warehouse and contract done at same time. 

Have issues with both locations tgat I use my phone regularly.  Which are SS2 4LZ  and PE282AA 

Hey there ​@Pauline2, you have came to us on Community asking for assistance, so we’re asking usual troubleshooting questions. We’re not aware of what you’ve been asked etc already, and we’re only trying to help.

So please confirm what device you’re using?

For SS2 4LZ , I can see that Three Uk are currently working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.

We hope to have things fixed as soon as possible and will add any updates here::

https://www.three.co.uk/support/network-and-coverage/coverage?location=dh44ar&tab=2#tabs-c2d0d12ce8-item-2988999184-tab

I can also see that for PE282AA, there is, at times, heavy usage in this local area. As a result, you may experience varying data speeds depending on how many customers are connecting to our network via your closest mast. We’re always working to improve our network and aim to provide the best experience possible.

See below for other factors that may affect your signal.

https://www.three.co.uk/support/network-and-coverage/coverage?location=dh44ar&tab=2#tabs-c2d0d12ce8-item-2988999184-tab

Have you tried resetting network settings?

Thanks,

Tyler

Hi yes I've tried resetting,  I turn off and restart phone, toggle airplane mode.  Tried everything.  What good is a network that only has 1 var signal 99% of the time but when you check coverage it always say excellent inside and out. What untter rubbish.  Would love to get out of this contract. 

Hi there ​@Pauline2, sorry to hear that. Please conact our live-chat to investigate further:

https://www.idmobile.co.uk/live-chat

Thanks,

Tyler