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why have i still no connection?


Iris Williams
Community Member

No connection since 28th June. If not remedied in a few days I will be looking elsewhere.

Best answer by andewhite

Unfortunately@Iris Williams, posting in this iD online forum won’t result in anything happening in a few days.

Usually because the forum members here can’t see iD customers accounts, nor their SIM information. This policy is to protect your online privacy and security.

Try speaking to an iD adviser online at https://idmobile.co.uk/live-chat.

The advisers work until 8pm on weekdays (6pm at weekends).

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12064 replies
  • Answer
  • July 5, 2024

Unfortunately@Iris Williams, posting in this iD online forum won’t result in anything happening in a few days.

Usually because the forum members here can’t see iD customers accounts, nor their SIM information. This policy is to protect your online privacy and security.

Try speaking to an iD adviser online at https://idmobile.co.uk/live-chat.

The advisers work until 8pm on weekdays (6pm at weekends).


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8083 replies
  • July 17, 2024

Hi @Iris Williams,

Welcome to the Community!

I hope that your issue has since been resolved.

If you require further assistance, please let us know.

 

Kash