Skip to main content
Question

Store order

  • July 4, 2022
  • 5 replies
  • 158 views
Ian Lynch
Community Member

I ordered a new phone contract  online on Thursday asked for it to be delivered to Carphone Warehouse at Kingston Park haven't heard anything or received any messages since

This topic has been closed for replies.

5 replies

Debby Randall
Community Member
  • Debby Randall
  • Community Member
  • July 4, 2022

Good luck. Takes them a week to respond. I've been waiting 18 days for an email to claim on my insurance. 

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • andewhite
  • Platinum 
Contributor
  • July 4, 2022

I ordered a new phone contract  online on Thursday asked for it to be delivered to Carphone Warehouse at Kingston Park haven't heard anything or received any messages since

You could try calling the iD Mobile Sales Team on 020 7139 1397, to enquire about your order.

Good luck.

Forum member (non-iD).
Rory C
iD Mobile Employee
  • Rory C
  • iD Mobile Employee
  • July 4, 2022

Hi @Ian Lynch, I’d recommend speaking to the Facebook, Twitter or Live Chat teams so they can take a look at your order.

 

Thank you,

Rory

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Ian Lynch
Community Member
  • Ian Lynch
  • Author
  • Community Member
  • July 4, 2022

Thanks for your advice I have been in the Carphone Warehouse and they have sorted it out

    Rory C
    iD Mobile Employee
    • Rory C
    • iD Mobile Employee
    • July 4, 2022

    Glad to hear that, thanks for letting us know @Ian Lynch!

     

    Thank you,

    Rory

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement