Skip to main content
Solved

original sim number showing on texts

  • September 17, 2022
  • 2 replies
  • 224 views

Hiraeth
Community Member

Samsung phone - calls all work fine but text messages are showing the original sim number not the ported number

Have checked settings - it shows my correct ported number

Cannot find anywhere else where I can change this. Any advice? 

Best answer by andewhite

Try turning OFF the “Chat features” in the Messaging app.

Leaving this on can cause issues if you started using your Samsung with the iD SIM card BEFORE your number port was completed.

Good luck @Hiraeth

This topic has been closed for replies.

2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • Answer
  • September 17, 2022

Try turning OFF the “Chat features” in the Messaging app.

Leaving this on can cause issues if you started using your Samsung with the iD SIM card BEFORE your number port was completed.

Good luck @Hiraeth


Hiraeth
Community Member
  • Author
  • Community Member
  • September 17, 2022

That has worked - thank you so much!