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Question

sim number change fault

  • March 21, 2023
  • 3 replies
  • 28 views
S
Community Member

Hello my number was changed over  about a month ago but people on my old net work EE still get messages from the original ID number, all voice calls work fine, but messages only to EE show the wrong number on messages all other networks are ok.

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3 replies

S
Community Member
  • SDrew56
  • Author
  • Community Member
  • March 21, 2023

Sorted now thanks

 

andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • March 21, 2023

Got a similar issue myself @SDrew56 - how did you get yours sorted?

Forum member (non-iD).
S
Community Member
  • SDrew56
  • Author
  • Community Member
  • March 21, 2023

Turn of chat in messages, restart phone and then turn chat back on, Google then asked for the correct number for chat.

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