Question

Unable to register on movile app

  • 22 December 2023
  • 1 reply
  • 4 views
C
Rank
Userlevel 1

I’ve been trying to register my account on the mobile app but keep getting the same error message, that my details are incorrect, even though they are correct.

 

Desperately need help please.

1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Crsimao 

 

Have you moved a number to us recently? If you’re in the process of porting a number to us, you may want to try registering after having fully ported the number over to us.

 

If you’re still having issues, please let us know.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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