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Question

Unable to register on movile app

  • December 22, 2023
  • 1 reply
  • 6 views
C
New Contributor

I’ve been trying to register my account on the mobile app but keep getting the same error message, that my details are incorrect, even though they are correct.

 

Desperately need help please.

    This topic has been closed for replies.

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • December 26, 2023

    Hi @Crsimao 

     

    Have you moved a number to us recently? If you’re in the process of porting a number to us, you may want to try registering after having fully ported the number over to us.

     

    If you’re still having issues, please let us know.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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