Hello, tonight, I was sent an email that I believe is a scam, using your company’s details to request money. the account number they have used is the same as my mobile phone number. I haven’t been with ID mobile since May and was on a rolling pay monthly contract so have no outstanding charges as this email suggests. I can provide a screenshot of the email if need be

Hi @SmileygemsWith any type of suspected scam email/textyou may recieve, DO NOT click on any link within it.If you need to clarify the details of this email then contact the iD Mobile Live Chat :-https://www.idmobile.co.uk/live-chatType ‘Talk to a person’ in the dialogue box to connect to an adviser.Hope this helps x

possible scam- being sent emails about payments but not with id mobile

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