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Question

different phone numbers appear

  • 4 January 2020
  • 2 replies
  • 59 views
Ed_Wilkinson

I have transferred my phone number over and people phone me all the time on my transferred number. however, two people have told me that my normal texts are coming through under a different number. any ideas?

2 replies

Gregor
Rank
Userlevel 8
Badge +9

Hey @Ed_Wilkinson 

 

This is very typical issue with iMessage on iPhones. This app does not change your number automatically. Try to follow this tutorial from this link and see if that helps you fix it.

 

Kind Regards

Gregor

I am not iD Mobile employee but I am here to help anyone as best as I can.
Phil
Rank
Userlevel 4
Badge +6

Thanks @Gregor 

 

@Ed_Wilkinson , if you are using an iPhone, you can also look within Messages > Send and Receive to check and remove any incorrect information.

Phil 

Did my answer help you? If so, mark it as the Best Answer to help others! :)

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