Thanks for reaching out ​@HSalami 

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Hi, I’m having the same error message as others

Hi there ​@Beazle, sorry to hear that. We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

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Tyler

Morning Tyler,

I received the e-mail this morning to claim up to 3 months of TV+, Music and Arcade, however the Music link runs through to UID missing page. Could I please get a new link? The Arcade is not required as I'm not on iOS.

Thank you kindly,

I have also receiving the message “incorrect UID”. Please could you help me resolve this thanks

Hi ​@wilykat1981  and ​@stevencath z

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Thank you Siân.

I seem to be having the same issue as well ☹️

Hi ​@NickJoys38,

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Kashif

I am having same uid not found problems with the email link for apple music and games. Can you help please

Hey there ​@ScottA, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

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Tyler

Hello, I am having the same issue as the above, please can you assist. 

Hi,

I’m having the same UID Missing or incorrect message when trying to redeem the free Apple Music subscription. I have been able to redeem the Apple TV+ successfully but not the Apple Music. Can you please help?

Hey there ​@PBry & ​@Misty_Lilac, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

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Tyler

HI, I am also having this issue unfortunately, please could I have some assistance, Thanks

Hey there ​@cookie66tm, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

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Tyler

Hi, I’m having the same problem can you please assist.

thanks

Christopher

Hi there ​@cjyoung, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

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Tyler

Have received the joining offer for Apple. Apple TV worked fine but Music and Arcade are saying “UID Missing or incorrect.” Please send me a private message to advise. Many thanks in advance.

Hi ​@nj9211 

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Hi, I am getting the same error too please can you help?

​@Kash M ​@Siân W 

Hi ​@Bethhay99  sorry to hear this.

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