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cannot set up voicemail

  • February 7, 2025
  • 1 reply
  • 45 views

When I call the voicemail it just says ‘set up voicemail by calling us from your phone’ then it hangs up. Any idea why?

 

I am currently outside the uk but need to be able to access voicemail.

 

thanks

Best answer by Natalie W

Hi ​@mark_penfold 

 

Thank you for getting in touch. 

Voicemail would need to be set up whilst in the UK as a PIN needs to be set. 

More information on this can be found here

 

Please let us know if you have any questions. 

 

Thanks, 

 

Nat 

 

 

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  • iD Mobile Employee
  • 2067 replies
  • Answer
  • February 11, 2025

Hi ​@mark_penfold 

 

Thank you for getting in touch. 

Voicemail would need to be set up whilst in the UK as a PIN needs to be set. 

More information on this can be found here

 

Please let us know if you have any questions. 

 

Thanks, 

 

Nat