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Cant submit pac code

  • October 17, 2024
  • 1 reply
  • 152 views
C
Community Member

Unable to submit PAC code. Reach the stage to add transfer date but says details incorrect.

Best answer by Natalie W

Hello @Chippyminton 

 

Thank you for getting in touch with us here on the community. 

We are sorry to hear you are having issues when attempting to submit your PAC. 

Have you checked to ensure the transaction number is correct? 

 

If you are still having issues and require assistance, please let us know and we will be happy to help. 

Our Live Chat team are also available here

 

Thanks, 

 

Nat  

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    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2296 replies
    • Answer
    • October 21, 2024

    Hello @Chippyminton 

     

    Thank you for getting in touch with us here on the community. 

    We are sorry to hear you are having issues when attempting to submit your PAC. 

    Have you checked to ensure the transaction number is correct? 

     

    If you are still having issues and require assistance, please let us know and we will be happy to help. 

    Our Live Chat team are also available here

     

    Thanks, 

     

    Nat  

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