I have been trying to set up the new app on my phone but keep getting told my details don't match your records. Please advise how to sort this.
Thanks
Dave
I have been trying to set up the new app on my phone but keep getting told my details don't match your records. Please advise how to sort this.
Thanks
Dave
Best answer by Matthew T
318 is my regular number and I am using the email that you are sending my bills to.
DDHadgraft@iclioud.com.
The other number set up recently 841 is intended for temporary use. This is the only number that is visible on the app
Sounds like you may be using a different email for the two different numbers
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