As the title suggests. I ordered an eSIM (£18pm Unlimited data) about 45 minutes ago but I haven’t received any emails confirming the order. Did the order go through?

Going by my past orders, if you haven’t received an email or eSIM within 45–60 minutes of placing the order, it has gone in a queue to be manually processed, which is probably why iD Mobile says it can take 24 hours to process an order.

Hi @Harry Allen,Welcome to the Community!Just checking if you received the eSIM?If you still require assistance please let us know and we can assist you further.Kash

I ordered an eSim about 45 minutes ago and it hasnt arrived

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