I recently received a new sim and after putting it in my phone it doesn’t work. I’ve created an account but when I try to finalise my id mobile detials it asks to send a code to my number but as my sim isn’t working I can’t receive any text messages. So I’m now stuck and can’t use my SIM card
Solved
id molbie number is not connecting to my phone number
Best answer by Daz_S
Hi there
I recently received a new sim and after putting it in my phone it doesn’t work.
Was this a replacement SIM? If so you need to activate it first?
If using the app or the online portal, note the first part of the SIM number (not the phone number) is already partially filled out.
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