I'm struggling to sort out my number. I have switched my number via a pac code but the number issued by ID is showing on text messages. If I turn off rcs messages then it uses my correct number but left on ot defaults to the sim number. I've tried changing the number on settings but it defaults back to the wrong one. Please can someone tell me what else I can try?
switched numbers
Best answer by gman7714
open Google messages, click on your name/initials next to magnifying glass.
select manage your Google account. select personal info.
scroll down to phone and you should see your number. it may be the temp ID mobile number. select it either way
once loaded you may then see both your old and temp number. Here it may say which one is verified. possibly both are. select the one you want to delete. click trash can and exit that page.
on the page from the step above you should see the auto verification toggle for the phone you are using. turn it off.
I am pretty sure I had to uninstall Google messages and reinstall it as well for it to re verify but not sure
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