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Transaction numb

Ian Czunys
Community Member

Hello I want to transfer my old number to my id account but I have lost my transaction number and I must have deleted my welcome email.

Any help would be appreciated. 

Best answer by Natalie W

Hi ​@Ian Czunys 

 

Thanks for getting in touch. 

 

As ​@Daz_S has advised, the quickest way to get this information would be to contact our Live Chat team here. 

 

Thanks, 

 

Nat 

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    2 replies

    Daz_S
    Gold Contributor
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    • Daz_S
    • Gold Contributor
    • 1627 replies
    • January 9, 2025

    Hi there ​@Ian Czunys 

     

    Contact iD tomorrow via live chat, they will be able to find the transaction number and sort the PAC out too whilst they’re at it - https://www.idmobile.co.uk/live-chat

    (start the chat with talk to person to bypass their automated chat bot)

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 1960 replies
    • Answer
    • January 10, 2025

    Hi ​@Ian Czunys 

     

    Thanks for getting in touch. 

     

    As ​@Daz_S has advised, the quickest way to get this information would be to contact our Live Chat team here. 

     

    Thanks, 

     

    Nat 

    Reply.


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