Skip to main content
Solved

Transaction numb

Ian Czunys
Community Member

Hello I want to transfer my old number to my id account but I have lost my transaction number and I must have deleted my welcome email.

Any help would be appreciated. 

Best answer by Natalie W

Hi ​@Ian Czunys 

 

Thanks for getting in touch. 

 

As ​@Daz_S has advised, the quickest way to get this information would be to contact our Live Chat team here. 

 

Thanks, 

 

Nat 

View original

    2 replies

    Daz_S
    Platinum 
Contributor
    Forum|alt.badge.img+22
    • Daz_S
    • Platinum 
Contributor
    • 1627 replies
    • January 9, 2025

    Hi there ​@Ian Czunys 

     

    Contact iD tomorrow via live chat, they will be able to find the transaction number and sort the PAC out too whilst they’re at it - https://www.idmobile.co.uk/live-chat

    (start the chat with talk to person to bypass their automated chat bot)

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    N
    iD Mobile Employee
    Forum|alt.badge.img+21
    • Natalie W
    • iD Mobile Employee
    • 2311 replies
    • Answer
    • January 10, 2025

    Hi ​@Ian Czunys 

     

    Thanks for getting in touch. 

     

    As ​@Daz_S has advised, the quickest way to get this information would be to contact our Live Chat team here. 

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement