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transaction number

  • November 26, 2024
  • 2 replies
  • 56 views

I don`t have welcome Id email and I can`t find transaction number.. Could you please help? I want to keep my old number.

Best answer by andewhite

You can give your PAC to the iD customer advisers using the iD Live Chat service, without needing a transaction number, ​@Mary22

The advisers should also be able to provide your transaction number if required. 

iD Mobile

 

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andewhite
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  • Platinum 
Contributor
  • 12061 replies
  • Answer
  • November 26, 2024

You can give your PAC to the iD customer advisers using the iD Live Chat service, without needing a transaction number, ​@Mary22

The advisers should also be able to provide your transaction number if required. 

iD Mobile

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8008 replies
  • November 26, 2024

Hi ​@Mary22 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom