Hi - I have moved my son’s mobile to ID and the mobile number on the Welcome email is incorrect. It is correct on the invoice PDF but I can’t register his mobile number as I get the error message that details don’t match when i try to register using his actual mobile number (the one on the invoice and the number used to purchased the monthly plan) Can you help me register his number?
Wrong Mobile Number on Welcome to ID Mobile
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Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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