Here you’ll find out how to change your log-in email for the iD Mobile app. Not registered yet? Check out this Community article to get started.
Please note: Updating your log-in email will not update the email associated with your plan. If you’d like to update this, check out this Community article for more helpful information:
How to change your log-in email in the iD Mobile app.
To change your log-in email in the iD Mobile app or on my.idmobile.co.uk, you can:
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- Open the iD Mobile app or log-in to my.idmobile.co.uk.
- Tap ‘View your plans’.
- Tap the green pencil for the plan you’d like to edit.
- Tap on ‘Edit login details’.
- Tap on the green pencil in the ‘Log in email’ section.
- Enter the email address you'd like to use for the iD Mobile app. Tap ‘Save changes’.
- Tap ‘Log out’.