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contract ending

Sue Bee
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hi, my contract is ending, soon, can i cancel contract and switch to a sim only contract but keep my  phone number??

 

thank you

Best answer by MZone

Your plan will just continue after your contract ends but you can change your plan. 
 

 

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    MZone
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    • March 8, 2025

    Your plan will just continue after your contract ends but you can change your plan. 
     

     

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    Tyler
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      Tyler
    andewhite
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    • March 8, 2025

    Okay ​@Sue Bee, as soon as the minimum-term of your existing iD contract has ended, you can upgrade to a SIM-only plan (using the official iD upgrade process), which would allow you to keep your phone number. 

    These community articles might help.

    Forum member (non-iD).
    Tyler
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    • March 10, 2025

    Hey there ​@Sue Bee, as kindly advised by both ​@MZone & ​@andewhite, you can indeed upgrade with us once your contract ends, and this will automatically keep your number so long as you choose and order an upgrade.

     

    Thanks,

    Tyler

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