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Question

I’ve lost my sim and cant find a way to get a new one

  • June 18, 2022
  • 1 reply
  • 53 views

Charlotte Silva
Community Member

Hi,

I’ve recently lost my phone which had my SIM card in it. We went to apply to get a new one but realised we had never registered my number or made an account, and we couldn’t make a new one as you need to Verify through your phone. Does anyone have any suggestions on how I could either cancel it or get a new one without the phone on me?

Thankyou :)

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1 reply

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12482 replies
  • June 19, 2022

The “What do I do if my phone is lost or stolen” article pretty much covers this situation. 

I hope you get it sorted.