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trouble sending photos in messages


I don’t mind paying for sending photos via messaging but they fail to send. Any solutions please???

Best answer by andewhite

The photo must be less than 300KB in size, @Patricia Vee

This a limitation when sending an MMS on the iD Mobile network. Other UK service providers have similar limitations.

WhatsApp, Google Messages (when using RCS), and iMessage allow you to send larger photos.

Alternatively, just email your photos instead.

 

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andewhite
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Contributor
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  • Platinum 
Contributor
  • 11649 replies
  • Answer
  • May 3, 2024

The photo must be less than 300KB in size, @Patricia Vee

This a limitation when sending an MMS on the iD Mobile network. Other UK service providers have similar limitations.

WhatsApp, Google Messages (when using RCS), and iMessage allow you to send larger photos.

Alternatively, just email your photos instead.

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7617 replies
  • May 4, 2024

Hi @Patricia Vee,

Welcome to the Community!

I hope that @andewhite has answered your query.

If you require further assistance, please let us know.

 

Kash