Hi I am wanting to upgrade my handset but the app is saying it's too early.I'm eligible as of today and can't find a number to speak to somebody about it.I have had zero issues with id this past 2 years but this is really putting me off renewing with id can anybody help please?

You can always try the iD Telephone Sales team,@Joe DuffSpeak to a sales adviser on 020 7139 1397, between 9am - 6pm.

Hey there @Joe Duff, thank you for reaching out.As kindly advised, please call our sales team on02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.Or, please keep checking the app/website for upgrades shortly.Thanks,Tyler

app is saying its too early to upgrade but it should be today

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