Skip to main content
Solved

Call from ID mobile regarding upgrade

  • February 13, 2025
  • 3 replies
  • 269 views
S
New
 Contributor

Hi I contacted ID on live chat to discuss an upgrade they put me through to sales who said they would call me back today 

I have redo a call from this number 08000490250

just wanted to check it is a ID customer service number and not a scam 

Best answer by andewhite

To discuss an upgrade, try the iD telephone sales team, ​@Sherri09.

Contact iD sales on 020 7139 1397, between 9am - 6pm.

Otherwise, there isn’t a telephone support helpline for iD Mobile.

This community article might help. 

View original

    3 replies

    andewhite
    Platinum 
Contributor
    Forum|alt.badge.img+26
    • andewhite
    • Platinum 
Contributor
    • 12550 replies
    • Answer
    • February 13, 2025

    To discuss an upgrade, try the iD telephone sales team, ​@Sherri09.

    Contact iD sales on 020 7139 1397, between 9am - 6pm.

    Otherwise, there isn’t a telephone support helpline for iD Mobile.

    This community article might help. 

    Forum member (non-iD).
    S
    New
 Contributor
    • Sherri09
    • Author
    • New
 Contributor
    • 1 reply
    • February 13, 2025

    Thanks I did the 7777 number in the end and all seems good 

    andewhite
    1 person likes this
    • andewhite
      andewhite
    N
    iD Mobile Employee
    Forum|alt.badge.img+22
    • Natalie W
    • iD Mobile Employee
    • 2349 replies
    • February 16, 2025

    Hi ​@Sherri09 

     

    Thanks for getting in touch. 

     

    Glad to hear you were able to get this sorted, 

    Please reach out if we can assist in the future. 

     

    Thanks, 

     

    Nat 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement