can i have a mo th early upgrade | iD Mobile Community
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Question

can i have a mo th early upgrade

  • July 9, 2025
  • 2 replies
  • 276 views

hi my upgrade is not due till August really need to upgrade this mo th as my phone is developing technical problems please can you help me solve this issue as don't want want to buy a temporary phone for 1 mo th 

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • July 9, 2025

You should be able to upgrade early, once you’re within the final 60-days of a 24-month minimum term iD phone contract, ​@tebs2526

https://community.idmobile.co.uk/upgrades-68/how-do-i-upgrade-my-phone-44963

This community article might help.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 10, 2025

Hi there ​@tebs2526, we hope the advice from ​@andewhite has been able to help. 

 

We offer up-to 60-day early upgrades for 24-month plans, and up-to 30-days early upgrades fro 12-month plans. These are the earliest you can upgrade.

 

Thanks,

Tyler


Unfortunately this isn't true is it ID Mobile? 😕 I tried to get a new contract with a different provider, as I only had 8 days left and you threatened to charge me over £70 if I gave them my PAC Number. I then decided after seeing this post I'd try and get an upgrade from Carphone Warehouse via the link in the comments and I thought it had gone through, but then I got a message from them asking me to contact them for more details. I was then told no sorry, not till your contract has ended.