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Community Member
Oct 28, 2026 4:41 PM UTC

contract ending soon. i would like to keep this phone

Hi. My contract ends soon. I would like to carry on with I'd mobile. But I do not wish to upgrade. How much would be my monthly payment please?

 

    2 replies

    Geluk
    Silver Contributor
    Silver Contributor
    Oct 28, 2026 4:57 PM UTC

    You need to contact id via CHAT; not something that can be sorted on this forum😒

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    iD Mobile Employee
    Oct 29, 2026 11:57 AM UTC

    Hi ​@Bobbins ,

     

    Thank you for your post.

    You can carry on with iD Mobile, but if you don’t upgrade, you will remain on your current contract at the price you are paying now. The best solution is to switch to a SIM-only contract, which you can do during the last 24 days of your contract. You can do this via the iD Mobile app.
     

    Here’s how to upgrade through the iD Mobile app:

    1. Open the app and sign in, tap Plan, then select Upgrades. idmobile
    2. If you’re eligible, you’ll see “Upgrade Now” along with the available upgrade deals. You can also tap “Upgrade” on the Home screen. idmobileidmobile
    3. Select a deal and go to the basket. idmobile
    4. Complete the identity check with a debit or credit card.

       

    Michael Z

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