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henry

  • June 17, 2025
  • 1 reply
  • 21 views
Cheshire Counsellor
Community Member

I’m getting a message stating I can use my phone as I’ve reached my capped limit however i have unlimited calls and texts

 

please advise what to do?

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • June 17, 2025

    Hi ​@Cheshire Counsellor  had you made any chargeable calls or texts? Are you wanting to dial a chargeable number? You may need to increase your bill cap. You can find how to do this here - How do I set or change my Bill Cap? | iD Mobile Community

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