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How do I upgrade my phone

  • March 18, 2025
  • 3 replies
  • 158 views
S
New Contributor

Hi guys please can you tell me how zo can upgrade my phone?  It’s due next month, thank you 

Best answer by Tyler C

Hey tthere ​@Suzi.67, once you’re due for the upgrade, you’ll need to login to the iD Mobile app/website, and order via the “Upgrades” tab.

 

Thanks,

Tyler

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • Answer
    • March 18, 2025

    Hey tthere ​@Suzi.67, once you’re due for the upgrade, you’ll need to login to the iD Mobile app/website, and order via the “Upgrades” tab.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    S
    New Contributor
    • Suzi.67
    • Author
    • New Contributor
    • March 18, 2025

    Thank you Tyler,

    There’s no upgrade tag at present so is it available nearer the time? 😀

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • March 19, 2025

    Thank you for your reply ​@Suzi.67 

    Upgrades become available 60 days prior to your contract coming to an end. 

     

    Please let us know if you have any further questions. 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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