My ID mobile contract has just ended. However, the best deal was not available to me via the upgrade service so I bought the best deal on a comparison website instead. I am therefore not 'switching' to ID mobile and have not upgraded through them but will still be with ID mobile. How can I keep my mobile number? Everywhere says that I can't use a PAC code as my number is already registered with ID mobile. Thanks

Triangle Port ExplanationA triangle port is a process used when transferring a number from one iD Mobile plan to another, as it's not possible to do so directly.Steps InvolvedPort Out: The number needs to be ported out to another network, typically a pay-as-you-go SIM.Port Back: After porting out, the number can then be ported back to the iD Mobile network.Recommended Networks for Triangle PortAsda: Mentioned as a popular option that does not require a large top-up or minimum term.Three: Also recommended for the same reasons as Asda.EE: Used by a user for a successful triangle port, with the advantage of offering 5 top-ups.

Hi @EmmabryantThat would unfortunately be correct, it wouldn’t be possible to transfer a number directly from one iD Mobile plan to another, a number coming into our network would need to come from a different network.Tom

new plan bought externally | iD Mobile Community

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion).

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