Hello. Can you forward evidence of my upgrade and proof of purchase for the S24. So I can obtain my samsung ear vuds and fit bit that were part of the upgrade package. Thank you
Elaine Byng-Hollander
Solved
proof of purchase s24 for upgrade accessories
Best answer by MZone
Check/search your emails. Failing that probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser
The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.
+22Hello
Thank you for getting in touch and apologies for the delay.
Do you still require the proof of purchase? If so, please let us know and we will send you a private message to assist further.
Thanks,
Natalie
Good afternoon.
Yes I still need proof of purchase & the package i sighed up for. To obtain the Ear buds & fit bit from Samsung
Thank you Elaine
+24Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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