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terrible upgrade offers

  • March 19, 2025
  • 4 replies
  • 55 views

So switch offer the iphone16pro max at 139 upfront unlimited everything and £44.99 a month but because I have a sim only deal with id mobile already I can’t get that offer, upgrade offer from ID £67.99 a month as remaining customer and not a new customer at over £500 less over the term of contract , loyalty counts for nothing !!!!!!!!!

4 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • March 21, 2025

@JaseP please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • March 21, 2025

Hey there ​@JaseP, we’re sorry you feel this way.

 

New customer and current customer offers will always vary, and sometimes a new or current customer will get a better deal than the other.

 

If you wish to discuss further, please call our sales team on 02071391397 between 9am-6pm, Monday-Friday.

 

Thanks,

Tyler


  • Author
  • New Contributor
  • March 21, 2025

Tyler , it was your sales team that offered the terrible deals ! Seems I need to move provider and get a better deal not that ID will care 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • March 24, 2025

Hey there ​@JaseP, we’re very sorry to hear that.

 

Unfortunately, we cannot advise on sales here.

 

Thanks,

Tyler