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uogeade

  • March 17, 2025
  • 1 reply
  • 12 views
Charlie Richardson
Community Member

Hi I have been given a offer to upgrade but when I accept the offer it's then wanting £100 upfront can you help please 

 

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • March 17, 2025

    Hi ​@Charlie Richardson 

     

    Sorry to hear this, I’m unsure why the deal would be different when you click into it, that is showing the recommended plan, can you see any other plans?

     

    It may be worth calling the sales team on 0207 1391 397 for assistance on deals.

     

    Tom

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