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upgrade

  • March 7, 2025
  • 5 replies
  • 91 views
Chris Belgrove
Community Member

My upgrade date is today, but ID mobile state it's too early to upgrade, whilst staying today's date. Any ideas why?

 

Best answer by MZone

​@Chris Belgrove please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

 

Or, please keep checking the app/website for upgrades shortly.

There is a delay on the app. 

    5 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • Answer
    • March 7, 2025

    ​@Chris Belgrove please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

     

    Or, please keep checking the app/website for upgrades shortly.

    There is a delay on the app. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    New Contributor

    I’ve been abroad over 5months and not been able to contact id mobile

      M
      New Contributor

      I want to sort out my bill if it’s due and carry on with I’d mobile services

      MZone
      Platinum 
Contributor
      Forum|alt.badge.img+22
      • MZone
      • Platinum 
Contributor
      • March 7, 2025

      I’ve been abroad over 5months and not been able to contact id mobile

      Please do not hijack other people’s post but create a new post instead as it just confuses things.

      What exactly are you asking? You can view your account online or use the App to check your account balance/status. 

      I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • March 8, 2025

      Hey there ​@Chris Belgrove thank you for reaching out. Has the app/website updated now please?

       

      Secondly, ​@Mohammed Yaqub, have you managed to contact us? Or can you explain your issue further please?

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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