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Upgrade

  • March 28, 2025
  • 4 replies
  • 176 views

Hi, I'm now due an upgrade, but the offers within the app are not very competitive, I currently have two contract deals and deal two sim deals and feel this isn't a very good. 

 

I have found plenty of better deals in bott USwitch & Money saving Expert all with ID Mobile yet these deal aren't available to existing customers 

 

Do ID mobile match other offers 

 

Can anyone advise what can be done

 

Dean 

Best answer by Tyler C

Hey there ​@Liam T, as kindly advised by both ​@JoeKing 7 ​@MZone, if you’re unhappy or wish to discuss your upgrade deals further, please call our sales team on 02071391397 between 9am-6pm Monday-Friday.

 

Thanks,

Tyler

4 replies

JoeKing
Silver Contributor
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  • Silver Contributor
  • March 28, 2025

@Liam T  Hello sorry to say these deals that you've found are mainly for new customers I'm  sorry to say.

It may be worth your while to speak to sales  to see if they can do a deal for you. 

Log into the Live Chat and type in the message box Speak to someone. 

 

https://www.idmobile.co.uk/live-chat

 

Joe


  • Author
  • New Contributor
  • March 28, 2025

Thanks Joe, 

 

Appreciated the help. 

 


MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • March 28, 2025

@Liam T please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • March 31, 2025

Hey there ​@Liam T, as kindly advised by both ​@JoeKing 7 ​@MZone, if you’re unhappy or wish to discuss your upgrade deals further, please call our sales team on 02071391397 between 9am-6pm Monday-Friday.

 

Thanks,

Tyler