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If u do a sim only upgrade. How quickly will it take affect? My old plan has come to an end. 

Best answer by andewhite

You can simply change to another plan, upon completion of the 24-month minimum term, ​@James R

These community articles might help.

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8 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12422 replies
  • Answer
  • April 28, 2025

You can simply change to another plan, upon completion of the 24-month minimum term, ​@James R

These community articles might help.


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • April 28, 2025

Hi ​@James R,

Welcome to the Community!

It looks like ​@andewhite has answered your query if you require further assistance, please let us know.

 

Kash


Sadia Moaeed
Active Contributor
  • Active Contributor
  • 27 replies
  • July 3, 2025

Can I upgrade my plan current plan with cashback plan with my existing same mobile number.which  my sim plan is not cashback at the moment.


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  • iD Mobile Employee
  • 290 replies
  • July 3, 2025

Hi ​@Sadia Moaeed 

 

If it’s an upgrade and there is cashback on the upgraded plan, then yes you can.

 

Anika


Sadia Moaeed
Active Contributor
  • Active Contributor
  • 27 replies
  • July 3, 2025

Within my upgrade I don’t have cashback..


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  • iD Mobile Employee
  • 290 replies
  • July 3, 2025

Hi ​@Sadia Moaeed 

 

We would recommend calling our Sales team on 0207 1391 397 during normal office hours to discuss any deal.

 

Anika


Sadia Moaeed
Active Contributor
  • Active Contributor
  • 27 replies
  • July 3, 2025

Will I be able to get cashback upgrade from mobile.co.uk with my existing same mobile same number and my current sim plan is not cashback 


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  • iD Mobile Employee
  • 290 replies
  • July 3, 2025

Hi ​@Sadia Moaeed 

 

We would recommend checking with mobiles.co.uk customer service if they sell upgrades for iD Mobile as many deals sold are for new customers.

 

Also, if the deal has cashback then yes you would be able to claim this from their website.

 

Anika