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Upgrade offer

  • September 7, 2024
  • 4 replies
  • 189 views

Erin Marsh
Community Member

I upgraded my plan and phone yesterday. 

The upgrade included Samsung ear pods and £100 cashback. I have not received an email or any details of what or how to claim either of these.

Best answer by WelshPaul

Tells you everything you need to know here:

https://www.idmobile.co.uk/claim-your-offer

4 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • September 8, 2024

Tells you everything you need to know here:

https://www.idmobile.co.uk/claim-your-offer


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • September 10, 2024

Hi @Erin Marsh,

Welcome to the Community!

Please check the link @WelshPaul provided.

It looks like you are referring to the offer below:

Step 1:
Purchase a Samsung Galaxy S23 or Samsung Galaxy S23 FE and claim a pair of Galaxy Buds FE in White and £100 Cashback. Promotion runs between 07/08/2024 – 01/10/2024

Step 2:
All participants must claim within 30 days of purchase. Claims must be made by 31/10/2024 23:59 at made at samsungoffers.claims/sam/summerofFE.

To claim Provide your full name, email address, shipping address for delivery and upload your proof of purchase inclusive for iD Mobile. If the purchase is returned, the Moto Buds and Moto Tag must also be returned.

Exclusions apply, for full Terms and Conditions please visit www.idmobile.co.uk/offers/samsung-s23-s23-fe-buds-and-cashback-offer.

 

Kash


  • New Contributor
  • March 8, 2025

Has anyone had an upgrade in store? I am not impressed with the online offering, and I was wondering if I could get a better deal in currys 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • March 8, 2025

Hey there ​@Dude, if you’re unhappy with your upgrade deals, please call our sales team on 02071391397 between 9am-6pm, Monday-Friday.

 

Thanks,

Tyler


William Torrance
New Contributor

Similar issue - I applied for my free Motorola buds loop and still not heard anything - should e at least heard something a week ago